Outcome pillar · Build

Hardware

Workplace and data-centre hardware, specified for the job.

The position

Sized against the workload, not against a price list.

A laptop fleet is a five-year decision and a rack of servers is a seven-year one. We specify against the workload, the warranty terms and the people who will actually raise the ticket. Then we stay on the hook for what we sold.

Portfolio scope

What is inside this domain

  1. Workplace computing

    Business laptops and desktops, docking and peripherals, imaged and asset-tagged before delivery. Warranty tier matched to how badly it hurts when that user is down, not applied flat across the estate.

  2. Servers and storage

    Rack and tower servers sized on measured utilisation, NAS and SAN storage, RAID and capacity planning with three years of growth already in the numbers. Firmware baselines recorded at build.

  3. Workstations and specialist devices

    Certified GPU workstations for CAD, GIS and media work; ruggedised, kiosk and front-of-house devices that survive being used by the public.

  4. Print and scan

    Departmental MFPs, secure release printing so nothing sits in an output tray, and scanning that lands in the document workflow rather than in a folder nobody opens.

Outcomes

What you get out of it

  • One bill of materials, one delivery date, one warranty owner.
  • Devices arrive imaged, encrypted, asset-tagged and joined to the domain.
  • Refresh planned against depreciation and warranty expiry, not against failure.

Technology ecosystem

The vendors behind this domain

Specified against the requirement, not against whichever line card pays best. Authorisation levels are confirmed in writing at quotation.

Compute and end-user devices

  • Lenovo
  • HP
  • Dell
  • Huawei

Storage and backup targets

  • QNAP
  • Synology

Print and document capture

  • Epson
The full technology ecosystem

How we deliver it

The same six stages, applied to this domain

Planning, procurement, deployment, operation, maintenance and disposal are not a separate product. They are how every domain reaches production, stays there, and eventually leaves without becoming somebody’s problem.

  1. 01

    Planning

    Count what is actually deployed, not what the asset register claims. Age, warranty status and who is on which model set the refresh order.

  2. 02

    Procurement

    Models fixed against the workload and the warranty tier, then supplied on a confirmed lead time with serials, warranties and asset tags recorded before delivery.

  3. 03

    Deployment

    Machines arrive imaged, encrypted, tagged and joined, rolled out floor by floor so no team loses a working day.

  4. 04

    Operation

    Warranty claims and RMAs are ours to chase. You raise a ticket; you do not call the manufacturer.

  5. 05

    Maintenance

    An asset register that stays true, with the refresh window flagged a quarter before the warranty ends.

  6. 06

    Disposal

    Old devices wiped to a documented standard, certificated against the serial number, and removed on the same visit that delivers the replacement.

The full service model

Adjacent domains

02

Network

Networks built from edge to core.

View domain

03

Software

Software that simplifies collaboration, communication and content.

View domain

06

Services

Services make every product accountable over its lifecycle.

View domain

All six domains

Tell us which layer is hurting.

An engineer will look at the environment you actually have before anyone writes a proposal.

Talk to us Industries