Solution domains
Six domains. One architecture.
Most infrastructure problems are not inside a domain. They are in the seams between them: the cable that was never certified, the camera nobody watches, the licence that lapsed while three suppliers argued about whose it was. UBM covers all six so there are no seams to argue about.
The index
What sits in each domain
Open a row to see the scope and the vendors behind it.
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Hardware
Workplace and data-centre hardware, specified for the job.
A laptop fleet is a five-year decision and a rack of servers is a seven-year one. We specify against the workload, the warranty terms and the people who will actually raise the ticket. Then we stay on the hook for what we sold.
Scope
- Workplace computing
- Servers and storage
- Workstations and specialist devices
- Print and scan
Technology partners
- Lenovo
- HP
- Dell
- Huawei
- QNAP
- Synology
- Epson
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Network
Networks built from edge to core.
Most network faults are physical. We install the passive plant, terminate it, certify every link and hand over the results. Then we run the active layer on infrastructure we can prove rather than infrastructure we inherited.
Scope
- Switching and routing
- Enterprise wireless
- Network management and edge
- Structured copper and fibre
- Testing and documentation
Technology partners
- Ruijie
- Cisco
- Huawei
- Netgear
- Norden
- Opterna
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Software
Software that simplifies collaboration, communication and content.
Licensing is the easy part. The value is in the deployment, the fit with what already exists, and having somebody to call when it stops at 16:40 on a Thursday.
Scope
- Business communications
- Productivity and content
- Virtualisation and continuity
- Licence position and renewals
Technology partners
- 3CX
- Microsoft
- Adobe
- Exclaimer
- AutoCAD
- Veeam
- Proxmox
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Security
Physical and logical security operate as one risk posture.
A camera nobody watches and an endpoint agent nobody reads are the same problem wearing different clothes. Physical and logical security are one risk posture, one escalation path and one named owner. Anything less is decoration.
Scope
- Video and physical security
- Endpoint and network protection
- Operating the posture
- Evidence and audit
Technology partners
- Hikvision
- Dahua
- Digifort
- Kaspersky
- Fortinet
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Artificial Intelligence
AI becomes valuable when it is grounded in secure infrastructure.
The interesting question is never the model. It is where the data sits, who is allowed to see it, what happens to the answer, and whether anyone can explain the whole chain to an auditor eighteen months later.
Scope
- Readiness and use-case advisory
- Secure AI infrastructure and data foundations
- Enterprise knowledge assistants
- Document intelligence and workflow automation
- Computer-vision analytics
Technology partners
No third-party product line. This domain is delivered by our own engineers on infrastructure supplied through the other five.
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Services
Services make every product accountable over its lifecycle.
Products are a moment. Services are the relationship, and the reason the second year works better than the first instead of quietly worse.
Scope
- Planning
- Procurement
- Deployment
- Operation
- Maintenance
- Disposal
Technology partners
No third-party product line. This domain is delivered by our own engineers on infrastructure supplied through the other five.
How they add up
Four outcomes, six domains
The domains are how the work is organised. These four are what the organisation actually buys.
Where to start
If this is the sentence you keep saying
Nobody arrives asking for a solution domain. They arrive with a problem that has been running for months.
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“The building hands over in five months and the ELV drawings are still marked for coordination.”
Start here
Passive infrastructure, containment and rack elevations agreed before first fix, plus the CCTV and access positions that always arrive late.
Network -
“Wireless drops in the same three places and nobody can tell us why.”
Start here
A survey rather than a guess, then certified links and a controller configuration you can see into.
Network -
“We have cameras, a firewall and an antivirus console, and no single person who owns any of it.”
Start here
One security architecture across physical and logical, with an escalation matrix agreed before the next incident.
Security -
“The board has asked what our AI plan is and we do not have an honest answer.”
Start here
Readiness first: where the data sits, who may see it, and which two use cases would actually remove work.
Artificial Intelligence -
“Everything works, but five suppliers each own a piece and none of them answer on a Thursday.”
Start here
One agreement, named contacts, agreed response targets and a monthly report somebody reads.
Services
Tell us which layer is hurting.
An engineer will look at the environment you actually have before anyone writes a proposal.